Our Story

The House With A Heart

Our mission is to be “a home away from home for patients and families or caregivers seeking medical treatment in Nashville area hospitals by providing lodging, meals and other supportive services."

At any one time, there are 37 million or more caregivers in the United States, friends and loved ones doing their best to juggle caring for someone they love who is ill along with the busy and often-complicated, day-to-day lives we all lead. Studies demonstrate the critical importance of the role these family caregivers play in the outcomes for the patient, both physically and emotionally, and in controlling the cost of healthcare. This is where we come in.

Partnering with many donors, volunteers and other community agencies, our goal is to create a home where our guests become part of an extended family, receiving respite, encouragement and support that makes facing a medical crisis a bit easier and recovery times a bit faster.

Since opening in 1974, HHH has provided over 450,000 nights of lodging to patients and families in need, serving guests from all 95 counties in Tennessee, from all 50 states in the U.S. and from foreign countries. We are open 24 hours a day, 365 days a year, and we invite you to call us home in your time of need.

Mickey Beazley’s Story: How Hospital Hospitality House Began

The story of Nashville’s Hospital Hospitality House has its beginning on a warm June night in 1972. It was a night much like any other night – until the quiet darkness was shattered by a telephone call,

“teenagers returning home from a friend’s birthday celebration, blinding lights, a car out of control, death and destruction.”

A young girl died, others injured. Seventeen year-old Rickey Beazley was a survivor.

After six months of hospitalization, Rickey’s family was exposed to the harsh reality of the difficulties, loneliness, fear and grieving that were the daily fare of many in similar circumstances. Too often during the four months Rickey was in the Intensive Care Unit of St. Thomas Hospital, his family witnessed lone family members sleeping in the hospital waiting room, even in their cars, washing their clothes in public restrooms, getting their meals from vending machines, removed from the warmth of human companionship. Stricken by illness or injury, they came from all across the country.

The plight of these families gradually became the focus of those hours, days, and weeks that seemed to pass in slow motion. In assessing the families’ emotional and physical needs, **Mickey and Ann envisioned a place of sanctuary, rest, and support that would provide a comforting home and community while being near to the major hospitals.

They sought out others who also recognized the need and with the outpouring of encouragement, love, and practical support of the Nashville community the Hospital Hospitality House welcomed its first guest on July 22, 1974, in a rented house on 17th Avenue South. This would be one of the first hospitality houses in the country.

Two years later a larger facility was purchased at 214 Reidhurst. Shortly after, adjacent houses were purchased and in 2004 a complete renovation resulted in the present facility.

Over forty years later, HHH Nashville still serves as a model for other houses and remains true to its mission… to be a “home away from home for patients and caregivers seeking medical treatment in Nashville hospitals by providing lodging, meals and other supportive services.”

HHH of Nashville has come to be known as The House with a Heart. It is the Heart of all those individuals and groups who have in one way or another, in small and grand ways, expressed their care for those who for a time find themselves in a medical crisis.

What had seemed a tragedy for one family became a blessing for extended families throughout the world. Rickey’s story reminds us of the value of one person’s life. HHH of Nashville stands as a reminder that with perseverance and determination, great things are possible and there is always the possibility and the freedom to choose hope over despair.

Looking Forward

Our goal is to increase our capacity to do more for more. From 18 rooms serving over 6,500 room nights annually… to 30 rooms providing nearly 11,000 room nights annually. With 1,200 people a night looking for temporary housing while caring for a loved one, we believe our plans to increase capacity is a critical next step towards supporting Nashville’s inbound caregiver segment.
To achieve our goal, we will replace much of our existing structure, but remain in our current location in the heart of Midtown Nashville, near all area hospitals.

The planned expansion will not only allow us to serve more families, it will also include new support services such as a chapel for quiet prayer and reflection, a fully stocked library to enjoy the escape a good book can bring, and a clothing closet to help with essentials often needed with residential stay.